Frequently Asked Questions

-Confirm the cost of the games or items you wish to purchase.SMS the choices to 0726178372 OR 0786178372
-Go to the MPESA option on your phone>LIPA NA MPESA>Buy Goods and Servces> enter till no 492178>cost of the games + delivery/courier fee,
-when the transaction is successful,safaricom will send you an sms " you have sent .... ksh to XGAMERtechnologies ,keep the sms until you have received the items you have ordered.
-SMS your national id number ,courier/sacco eg (2nk,north rift,modern coast etc) you want the parcel sent through &the town/location you want the items delivered to 0726 178372.
-We will prepare the games or the items you have ordered and deliver them to the courier office of your choice within 24hrs.
You can follow ,from the point you make payment, your parcel's progress using the parcels section on CUSTOMER PORTAL
NOTE: Within Nairobi CBD the delivery to your door or courier office is free.
Registration is free
Kindly see more details about our membership in the link below
CLICK HERE TO SEE OUR REWARD SCHEME
FOR WINDOWS 8 AND LATER : -press Windows Key+x >click Device manager > expand Display adapter (below is your graphics card)
> right click the device > click Properties >go to Driver tab(you will see your graphic's card driver here)
FOR ALL OTHER WINDOWS: -Go to Start button>all programs>accessories
-click run ,a dialogue box appears,type "dxdiag" and click ok/yes,
-a window with the computer summary appears,click the tab "display" .
-Under this tab falls the summary of your graphics.
RECOMMENDED:
Device Name:Nvidia or AMD Radeon
Manufacturer:Nvidia or AMD Radeon
Chip type:Nvidia or AMD Radeon
Approx.Total memory: above 256MB
Drivers:
Date:Not older than 3 months
-Perform the instruction above in (5) then copy the details under device name/manufacturer and paste to google as "device name.......latest drivers" ,download and install.
-restart your computer then try to play game.
-A permanent solution for this problem in desktops is to purchase a powerful graphics card from our outlets.You can check the a number of the most popular graphics cards on the 'PRODUCTS' tab on this website.
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